Dear User,

We are excited to announce the opening of the midas Global Technical Support Website!
"http://globalsupport.midasuser.com"

The purpose of this website is to provide fast and reliable solutions for all MIDAS users worldwide. It will facilitate communication between customers and MIDAS technicians and you could also access any tickets in future that you have posted.

To take advantage of the new support system, kindly follow the process below:

1. For those of you who have not sent us a query on techsupport@midasit.com in last 1 year, kindly make sure to create a new account at http://globalsupport.midasuser.com/helpdesk/User/Register (This will be a different account from the one made from our official website: http://en.midasuser.com).

2. For those of you who send us queries regularly, we have already created your account. Kindly reset the password for your account by visiting http://globalsupport.midasuser.com/helpdesk/User/LostPassword.

Creat New Account	Password Recovery

Kindly note that:
1. We will not respond to any emails sent on techsupport@midasit.com from May 1st, 2018. Please visit http://globalsupport.midasuser.com and submit a ticket.

2. Technical support service from this website will be provided for free as long as your maintanace is valid.

3. Do not forget to select 'India' or 'Africa' or 'Middle East' as the case may be on the category when submitting a new ticket.